Meet Our Administrative and Client Care Staff at South Novato Animal Hospital

Administrative and Client Care Staff

Our Administrative and Client Care Staff provides support to our clients and health care team. They are happy to speak with you regarding hospital services, fees, animal care and treatment in accordance to South Novato Animal Hospital policies. They will also help you with the purchase of products such as food and medications. Of course they are always available to help you schedule an appointment for your pet either by phone, in person, or online. Please feel free to contact our Customer Services Representatives at any time during our regular business hours.

Hilary - Client Care Director

Hilary is our Customer Care Director. She has been with the South Novato Animal Hospital since 2007 and really enjoys meeting new people and helping them and their furry family members. She lives in Novato with her husband, three sons, two adorable cats, Louie and Burri-Toto, and their sweet little terrier mix, Tallulah.

April - Operations Supervisor

April is our Operations Supervisor and is in charge of the day-to-day business of the hospital. She has been with our practice since 2004. April resides with her husband, three children, and a darling kitty named Bruce. In her spare time, she loves hanging out with her family, going to church activities, and visiting the "Happiest Place on Earth", Disneyland.

Melody - Client Care Supervisor

Melody first came to South Novato Animal Hospital in 2013 after almost a decade of prior experience in veterinary medicine. She has since earned a B.S. in Psychology at San Francisco State. After moving to Oregon and working a year at a veterinary hospital in Portland, Melody has rejoined South Novato Animal Hospital as Client Care Supervisor. Her interests include mountaineering, karaoking, and singing to her kitties at home.

Tori - Client Care Representative

Toris has lived in Sonoma County since 1989 and has been happily working in the animal world since 2002. She joined SNAH in spring of 2015! She loves caring for (and taking orders from) her beloved two sibling kitties, aptly named Smokey Joe Pigaletto and Toni Tonacious. She enjoys family time with her husband and four grown children, spoiling four grandchildren as well as singing, listening to all kinds of music and watching classic movies.

Request Appointment

Scheduling your next appointment is easy! Click, fill out the form, and we will confirm your appointment within 24 hours!

Stay Connected